SHIPPING POLICY
Last updated October 10, 2020
Thank you for visiting and shopping at Physician Selected. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
SHIPPING PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES 7 DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
USPS First Class – – – 3-5 business days
USPS Priority – – – 2-3 business days
Delivery delays can occasionally occur when we ship to the following.
Shipment to P.O. boxes or APO/FPO addresses
Physician Selected ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
DAMAGES
Physician Selected is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside the U.S.
RETURN POLICY
Last updated October 10, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@physicianselected.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Unopened and Unused Items, and mail your return to the following address:
Physician Selected
Attn: Returns
RMA #
221 N 2nd St
Wilmington, NC 28401
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● All Returns Must Be Sealed, Unopened, and Unused
● Initiate a Return Request through the Contact Page
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(800) 801-3391
support@physicianselected.com
